FAQ

1. What comes inside the Piñata Mystery Box? 🎁

Each box is packed with authentic Mexican candies, classic favorites, spicy treats, sweet surprises, and a whole lot of nostalgia 💖🌶️🍭
Every box is different — that’s the fun of a mystery 😉

2. Are all the boxes the same? 🤔

Nope! Every shipment can include different candies or surprises.
Just like a real piñata — you never know exactly what’s inside, pero sabes que estará bueno 😎🔥

3. When do you ship? 📦

We ship every first week of each month.
Orders placed anytime during the month will be included in the next shipping cycle.

This keeps everything fresh, organized, and ready for a fiesta 🚀🎉

4. Do you ship worldwide? 🌍

Yes! We ship to most countries.
Shipping fees and times may vary depending on where you live — everything will be shown at checkout.

5. How long does shipping take after it ships? ⏳

USA Orders 🇺🇸: Usually 3–5 business days
International Orders 🌍: Around 7–15 business days depending on the destination.

6. What if something arrives damaged? 😭

Just email us at support@lapinatamysterybox.com with photos, and we’ll fix it ASAP.
No worries. No stress. We got you 💪🍬

7. Can I choose what candies I want? 🍭

Mystery Boxes are surprise-based, so you can’t pick exact items.
But if you have allergies or can’t handle spicy stuff, tell us in the notes and we’ll look out for you 🌶️😅

8. Are the candies authentic? 🇲🇽

100% REAL Mexican candy, fresh and sourced from trusted suppliers.
No fake stuff. Ever.

9. Do you offer subscriptions? 🔁

Yes!
Choose a monthly plan and receive your box every first week of each month, automatically.
Cancel anytime — zero drama.

10. Is it good for first-timers? 😳

Absolutely!
It’s the perfect way to explore the sweet & spicy world of Mexican candy.

11. How can I contact you? 📬

Email: support@lapinatamysterybox.com
We usually reply within 24 hours (unless someone ate too many tamarindos 😂).